The International School of Kuala Lumpur (ISKL) invited Share Resolve’s psychologists to offer consultations and assessments on-site at the school to supplement their counselling and educational psychology team.
How can Share Resolve’s Psychologists be of help?
Share Resolve’s psychologists Carmen Low, Athena Siew and Grace Hu are available on campus at ISKL for meetings with students, staff and teachers. Share Resolve’s other psychologists are available for Zoom meetings or meetings at our centres in KLCC or PJ.
Our psychologists offer evidence-based talking therapy, such as Cognitive Behavioural Therapy and Acceptance & Commitment Therapy. They are also well versed in the ReFlex Method which is an adaption of the best practices from western psychology for Asian culture.
We can help you resolve problems with emotions, thoughts, behaviors, relationships and difficult life events. You can see a list of some of the issues we have helped others resolve here. However, we aim to do more than just resolve problems. Our aim is to help as many people possible develop the skills & strategies they need to live a fulfilling life.
We support people of all ages. If a child is too young to follow our suggestions on their own, we work closely with parents and teachers to help them implement the strategies effectively.
We can only see students, staff or parents/guardians talking about their children on campus. However, we know that many parents, guardians face their own challenges. Adults or young people not affiliated with the school are most welcome to meet us outside of the school at our centres in KL or PJ or online.
We also offer Psycho-educational Assessments of Learning which can help to understand a student’s profile of strengths and difficulties so that teaching and support can be tailored to their specific needs. These assessments can also be used to support exam accommodations such as extra time.
Fees & Insurance Coverage
The fees for each of our psychologist are listed on our fees page. Share Resolve uses an online invoicing system which allows you to pay via debit card, credit card or bank transfer.
ISKL’s staff and teachers are covered by Cigna insurance. Share Resolve is a panel provider for Cigna which means we can directly bill Cigna for your sessions. If you are covered by Cigna you should not need to make any payments to us.
We are also a panel provider for International SOS. Other insurers require that you pay upfront and then claim back the fees. We have a page on our website explaining more about insurance and how you can make claims if you have coverage for psychological interventions.
Confidentiality
Everything that you say to your psychologist is entirely confidential. We will never reveal what we have discussed to anyone else unless we have your permission. The only exception to this is if we think you or someone else is about to get seriously hurt. We would then try to make contact with someone who would be able to keep you or the other person safe. Even in this situation we would make every effort to tell you what we are going to do, explain why and discuss the best way of keeping you safe while preserving your privacy.
Share Resolve’s approach to confidentiality and ethical issues is based on recommendations by the British Psychological Society. You can find out more on this page of our website.
We encourage students to allow us to share information with parents and teachers so that we can provide the best support for them. However, students usually need to know that what they are saying is confidential to allow them to open up to the psychologist.
Working in partnership with ISKL’s teachers
One of the advantages of our psychologists working onsite at ISKL is that they can liaise with teachers to help develop the very best system of support for each student that they have contact with.
However, as described in our confidentiality statement above, we would only do this if we have a students permission to do so or we were worried about risk.
To avoid disrupting teaching at ISKL we will only book an appointment at the same time as a student is meant to be attending class if it is otherwise unavoidable.
Where is Share Resolve’s Office in ISKL?
Share Resolve’s Office at the school is located on the 3rd floor directly across from Wing 2 of the High School. The door is between the HS band room entrance and the Praxis Team Room. ‘Share Resolve Office’ is written on the door.
For further directions and photos of how to find our office at ISKL please click here.
Arrange to meet with one of our Psychologists
To arrange a consultation for an ISKL student or member of staff please WhatsApp or call +60 12 5089910 or email info@resolve.my. Let us know that you would like to meet on-campus at ISKL.
You can see which of our psychologists are available at ISKL and view their profiles on this page.
