The ReFlex Program

The Manage Emotions Live Life Program

ReFlex Program Overview

  • 6 individual one-hour meetings between you and a psychologist.
  • Learn how to get the most out of life and become happier overall.
  • Gain skills so you can respond flexibly to difficult situations, thoughts and emotions.
  • If you have the resources you may prefer to arrange a consultation with one of our clinical psychologists who can offer help that is even more tailored to your individual needs.

What is the ReFlex Program?

The ReFlex Program will teach you how to respond flexibly to difficult situations, thoughts and emotions so that you can spend more time doing things that are important to you and feel happier and more fulfilled by life!

Our Director & Clinical Psychologist, Dr. Dan Seal, developed the program because he wanted to offer a more affordable way for people to learn the skills that he often teaches people in his individual consultations.

If you have the resources you may prefer to arrange a consultation with one of our clinical psychologists who can offer help that is even more tailored to your individual needs. If you’ve looked at our clinical psychologists’ fees and decided that the ReFlex Program might be the best option for you, we’ve explained more about it below.

If you join the Reflex Program you will have six meetings with one of our friendly psychologists. They’ll start by explaining why it’s so difficult to be happy and how most of us accidentally make ourselves feel worse.

They’ll help you understand why you may get trapped doing things that you wish to do less of, such as spending too much time on social media, over-eating, drinking, worrying etc. They’ll teach you how to respond flexibly to your thoughts and emotions so that you can break out of those traps.

They’ll help you become more aware of your values and support you to spend more time doing what’s truly important to you. If we spend more time doing what’s important to us we become happier overall.

The program teaches skills and is structured for the best results but we don’t want it to feel like school! Each meeting will be between just you and our psychologist so we can personalise the program to you.

Our psychologists are naturally friendly and approachable. They will take time out to discuss anything that is important to you and make sure that you feel as comfortable as possible during the program. The program is intended to be a collaboration where we work together to come up with strategies that you can use that are tailored to your particular circumstances.

Who is the ReFlex program for?

The skills you’ll learn on the ReFlex program are useful to everyone. You don’t need to be facing any problems to benefit from the program but it’s particularly useful if you (or someone you know) is struggling with:

  • Low mood
  • Anxiety
  • Fear
  • Anger
  • Stress
  • Worry
  • Regrets
  • Lack of motivation
  • Troubling thoughts
  • Drugs & Alcohol
  • Gambling
  • Eating too much or too little
  • Sleeping too much or too little
  • Over-using social media (Instagram, TikTok, Facebook, Twitter)
  • Watching too much YouTube
  • Overworking
  • Any other problem involving difficult emotions, thoughts or challenging life situations.

Is there any proof the ReFlex program will help?

The program is based on Acceptance & Commitment Therapy (ACT). There’s a huge amount of scientific evidence showing that ACT is effective at helping people. As of October 2023, researchers around the world have conducted over 1,050 Randomized Controlled Trials and published thousands of research papers supporting the effectiveness of ACT in reducing suffering and improving well-being.

Dr. Dan Seal used his experience of working with hundreds of people in Malaysia to write the program so that it is better suited to the needs of Malaysians. He then asked local clinical psychologists to work with him to improve the program and adapt it so that it is even more appropriate for people in Malaysia.

We are constantly improving the program to make it even more effective. We will be testing the program in research studies at the University of Malaya. In the near future, we intend to translate the course into other languages and adapt it further so everyone in Malaysia can access it. 

What will I learn?

We recommend having a week between each one-hour meeting with our psychologists. This is so you have time to try out what you have learned and practice new skills.

Generally we find that a meeting frequency of once-per-week or once-every-two-weeks works best. It’s ok to meet less frequently but it might be harder to build momentum.

If you had a meeting once a week then this is what you would learn in each week:

Week 1: Why is it so difficult to be happy?

We’ll explain why it’s so difficult to be happy and why most of us accidentally make ourselves feel worse.

Week 2: Your personalised roadmap

We’ll work together to come up with a ‘roadmap’, specifically tailored to you. We’ll decide what you want to do and how you want to be for you to feel your life is fulfilling. We also spend time identifying where things can go wrong and how you may sometimes get trapped doing things in life that you would prefer to do a lot less of.

Week 3 – 6: Skills training

The roadmap gives you the direction you want to go in. But you’ll need to build a set of skills to help you stay on the right path. The skills include:

  • Attention training & how to create new habits.
  • Being kind to yourself & how to get yourself to do things.
  • Opening up to emotions & how to stop emotions controlling what we do.
  • Unhooking from thoughts & how to stop worrying, ruminating/regretting or daydreaming.

We’ll introduce the skills and help you find the best way of regularly practicing them.

Additional Meetings

The ReFlex program teaches the key skills you’ll need to start improving life in six weeks (with a one hour meeting each week). We structured the course like this because we know it can be difficult for people to commit to a longer program. However, you’re welcome to have as many additional meetings as you like. You can use those additional meetings to work on using the skills to get out of traps such as procrastinating, over-eating, spending too much time on social media etc. You could also use the meetings to apply the skills to build new positive habits or troubleshoot any other issues you are facing.

Who will I speak to?

You will be guided through the course by one of our psychologists who have received intensive training from our clinical director and experienced clinical psychologist, Dr. Dan Seal. In addition to their training, Dr. Dan ensures that our psychologists receive supervision (professional mentoring) each week. This means they will be able to discuss your case (anonymously) with Dr. Dan to get his advice on how best to help you. Your psychologist may be one of our clinical psychologists or they may be a final year trainee clinical psychologist from HELP University’s Masters in Clinical Psychology course.

The ReFlex Program facilitators follow the Share Resolve’s ethics and confidentiality guidelines.

Where will me meet?

You can meet our psychologists at our centres at Colony KLCC or The Hub SS2. You can also meet them online via Zoom.

How much does the program cost?

The full program includes six meetings with one of our facilitators.

Each one-hour meeting costs RM150 during normal working hours (8am to 6pm, Monday to Friday).

A one-hour meetings costs RM250 outside of working hours (after 6pm on a weekday or anytime on a Saturday or Sunday).

We aim to give you as much choice as possible. So we don’t require you to pay for the whole program in advance. You only have to pay for one meeting at a time. If you want to stop the program you don’t need to pay for meetings that you didn’t have.

We developed the ReFlex Program to be more affordable than the RM250 that is the most common fee for a meeting with a psychologist in Malaysia. We understand that this rate might still be too high for some people who would benefit from the program.

If the cost is too high for you please see our page on our Affordability Scheme to find out how to apply for a subsidised lower cost fee.

Is the ReFlex program the same as having therapy?

If you’re thinking of the type of therapy that you see on TV shows such as the Sopranos, when the therapist just listens and makes the occasional comment, then no the ReFlex program is nothing like that. Our program is much more active and focuses on learning skills that will help you manage the issues that you are facing now. However, most modern forms of therapy such as Cognitive Behavioural Therapy (CBT) and Acceptance and Commitment Therapy (ACT) are like this too. So the ReFlex program is the same as those modern forms as therapy. In fact the structure and content of the program is very similar to that which Dr. Dan Seal uses in his consultations/therapy sessions.

Will I have to talk about my childhood or past?

Only if you want to! The course focuses on what is happening now. If you want to understand why you by discussing your past then that’s something we can help with. However, you certainly don’t have to.

How can I start?

If you have more questions or you would like to start on the ReFlex program please contact Kae (our client liaison manager).

You can contact Kae via phone or WhatsApp on 012 5089910. You can also email her at